News

“Always easy to use good service“

“This company is FANTASTIC having read some of the dreadful reviews of the other companies at Corvera airport I cancelled a booking I had made and trusted the positive reviews that Flamenca cars had. It cost more than the previous booking but my goodness it was worth it. Apart from tyres all insurance is included in the price, no add ons at the airport. Flamenca representative was waiting and we were out of the airport 5 minutes later in our SEAT car, all was well until the last day of our visit when disaster struck, literally. That car was parked in the hotel car park when the GOTA FRIA hit, the torrential rains broke through the flood defences and we woke at 4.30am to the fire alarm going off because the power had failed. There was a river where the road had been, we went down staircase to the garage to find water up to the level of the door handle. The electric doors on the garage were out due to the power failure so no chance of saving the car. By 8 am the water and mud were up to the ceiling and our rental car was submerged. We were due to return the car at the airport that morning, our flight was cancelled and all the surrounding roads were closed. I rang Flamenca to explain and they themselves were in shock and some of their staff had had their homes flooded and their property lost but they were still trying to help out their clients who had arrived before the airport closed. We eventually flew home the next day when the airport reopened leaving the keys to our destroyed rental car at the hotel reception. The hotel is now closed until January due to the damage and three weeks later our rental car is still buried under the remaining mud and debris. Yesterday I rang Flamenca cars and spoke to a lovely lady who spoke excellent English, I wanted to find out what happened to the car, she told me and then said that her home was flooded and when we were checking the car at 4 am she was desperately sweeping the flood water out of her home and trying to save her belongings. She has now had to move out.Whilst we were there we purchased a property on the same resort that we were staying in so we will be regular visitors, every time we go we will rent a car from Flamenca cars, they have not tried to hold us responsible for the loss of the car (in fact they lost at least 3 cars that night) they are a family run company who are fair and honest. Please support them by using their services, you will not be disappointed and if the worst happens they will not be charging your credit card without your permission.“

“Excellent company. Forget searching for the cheapest car hire. They never are what with hidden charges, insurance and deposits. Flamenca cars offer good cars at a guaranteed price. You are met in the arrival lounge, escorted to your car and you’re away in minutes. Just as simple on the return trip. Highly recommended“

“Excellent service! Very friendly, respond promptly to messages, good clean car, hire & return process is straightforward. 'Extra charges' policy is simple - you only pay for damage to tyre / key fob or if you don't refuel ('full to full'). The main reason for our 5* review is the way Flamenca staff helped to solve what could have been a big problem with our hire. Due to confusion when the new airport in Murcia opened, our car wasn't where we thought we were picking it up. Within a few minutes of 'Lucy' spotting the issue she had come up with a solution to get us to our car at the time planned. Best we have used without exception.“

“Highly recommended easy to use, no hidden extras or hard sell insurance upgrades!!“

“Very impressed, first time hired a car abroad and I thought it would take ages doing paperwork and the car would be basic. Really happy how friendly your staff where and how easy it was to pick up the car, get the keys and off you go. The car was well above the standard we were expecting (and the Sat Nav helped a lot). We will be coming out quite regularly now, so will friends and family and this is the only company we will recommend. Cheers.“

“Excellent customer service, vehicles and prices. I wouldn’t hesistate to recommend either their car hire to guests at our villa. An easy 5 star rating.“

“We have been using Flamenca Cars for a few years now. Excellent service and a great choice of cars. No waiting when you arrive as all the paperwork is done online before you go. You ring them once you've collected your luggage and they are just minutes away. No queuing for hours at a car hire desk!“

“Least stress ever hiring a car, airport pickup/drop-off a breeze. Very good price, nice Citroën C3, good instant communication with office via WhatsApp and friendly staff. When we return to Spain, Flamenca Cars will be first port of call for our holiday wheels.“

“We have used this company twice now. Second time there was a small issue when we had trouble contacting the guy on returning the car but all resolved in time for flight. Overall good company not over expensive and we will use again.“