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What customers say about us on trustpilot

jim andrews
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24-04-2019 20:33
“Least stress ever hiring a car, airport pickup/drop-off a breeze. Very good price, nice Citroën C3, good instant communication with office via WhatsApp and friendly staff. When we return to Spain, Flamenca Cars will be first port of call for our holiday wheels.“
Maria Messenger
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17-05-2018 10:07
“Excellent service and new cars, we have booked with them for the remainder of 2018“
Raine
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29-09-2019 16:25
Raine reviewed Flamenca Cars
“This company is FANTASTIC having read some of the dreadful reviews of the other companies at Corvera airport I cancelled a booking I had made and trusted the positive reviews that Flamenca cars had. It cost more than the previous booking but my goodness it was worth it. Apart from tyres all insurance is included in the price, no add ons at the airport. Flamenca representative was waiting and we were out of the airport 5 minutes later in our SEAT car, all was well until the last day of our visit when disaster struck, literally. That car was parked in the hotel car park when the GOTA FRIA hit, the torrential rains broke through the flood defences and we woke at 4.30am to the fire alarm going off because the power had failed. There was a river where the road had been, we went down staircase to the garage to find water up to the level of the door handle. The electric doors on the garage were out due to the power failure so no chance of saving the car. By 8 am the water and mud were up to the ceiling and our rental car was submerged. We were due to return the car at the airport that morning, our flight was cancelled and all the surrounding roads were closed. I rang Flamenca to explain and they themselves were in shock and some of their staff had had their homes flooded and their property lost but they were still trying to help out their clients who had arrived before the airport closed. We eventually flew home the next day when the airport reopened leaving the keys to our destroyed rental car at the hotel reception. The hotel is now closed until January due to the damage and three weeks later our rental car is still buried under the remaining mud and debris. Yesterday I rang Flamenca cars and spoke to a lovely lady who spoke excellent English, I wanted to find out what happened to the car, she told me and then said that her home was flooded and when we were checking the car at 4 am she was desperately sweeping the flood water out of her home and trying to save her belongings. She has now had to move out.Whilst we were there we purchased a property on the same resort that we were staying in so we will be regular visitors, every time we go we will rent a car from Flamenca cars, they have not tried to hold us responsible for the loss of the car (in fact they lost at least 3 cars that night) they are a family run company who are fair and honest. Please support them by using their services, you will not be disappointed and if the worst happens they will not be charging your credit card without your permission.“
Mrs Watson
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15-01-2019 14:45
“Excellent service! Very friendly, respond promptly to messages, good clean car, hire & return process is straightforward. 'Extra charges' policy is simple - you only pay for damage to tyre / key fob or if you don't refuel ('full to full'). The main reason for our 5* review is the way Flamenca staff helped to solve what could have been a big problem with our hire. Due to confusion when the new airport in Murcia opened, our car wasn't where we thought we were picking it up. Within a few minutes of 'Lucy' spotting the issue she had come up with a solution to get us to our car at the time planned. Best we have used without exception.“
Alison Wade
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17-11-2018 08:03
“Excellent company. Easy to book. Great prices. Met at airport with a spotless/almost new car. No need to queue, no need to leave a large deposit. On our return we were met by the same friendly gentleman; just handed over the keys and straight into the departures area. Full-Full fuel policy, so we refilled the car just down the road from the airport. Will definitely be using regularly and recommending to others in our group.“
customer
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24-10-2018 07:23
“Always easy to use good service“
Beth
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27-04-2019 17:59
Beth reviewed Flamenca Cars
“Cannot speak highly enough of this car hire company. The service we received was second to none. Excellent customer service that helped with every aspect of our hire car requirements even down to helping with my specifications for car seats for my 2 children. So so helpful. Get back to you straight away with any questions. Everything included in the price so no concerns about being ripped off with insurance excesses that other companies charge. We had a few flight time changes and it was no issue. We will definitely use Flamenca Cars again and will recommend to others.“
Hevs
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21-05-2018 11:48
Hevs reviewed Flamenca Cars
“Excellent service cant fault them all up fount costs no extra and all done with a friendly smile“
Customer
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27-05-2018 14:49
“First time with Flamenca Cars, it won't be our last! Great service, no hidden extras, plus baby seat and extra driver included in the cost as well as an onboard Satnav. Would highly recommend.“
Steve Barge
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02-04-2019 20:11
“Excellent company. Forget searching for the cheapest car hire. They never are what with hidden charges, insurance and deposits. Flamenca cars offer good cars at a guaranteed price. You are met in the arrival lounge, escorted to your car and you’re away in minutes. Just as simple on the return trip. Highly recommended“

What customers say about us on reviewcentre

“We wouldn’t use anybody else”

Written on: 30-12-2017 by raywalsh

We have flown to Murcia for our holidays for many years and hirred a car each time. We had mixed results over the years with other suppliers, from total rip with upsales by staff at collection point to being ripped off after our return, with claims for damage that never happened. This year we decided to give Flamenca a go, they were excellent, very nice guy met us with the car, no delays, no attempt at ripping us off with their upsales, price was exactly as quoted and pre payed for. Car… Read Full Review

“Car hire that goes that extra mile ”

Written on: 01-01-2018 by 82Ramos

When you want a service with lots of help at hand ,No Hidden costs ,Staff that care .Help at the end of line . Choose Flamenca cars for peace of mind . Only thing was mmm giving the car back I had to come home… Read Full Review

“Excellent service and process”

Written on: 19-04-2019 by EamonnD

Finally a car hire firm that understand what the traveller wants, when a car is required. Met at their airport-no queueing, simple process. No need to worry about hidden extras etc when you return the car. Great clean cars. Will use again definitely… Read Full Review

“Brilliant service ”

Written on: 21-02-2018 by AdriennePugh1969

Collection of car was very quick and easy Vehicle was clean and tidy On return due to personal issues I was not able to return on time, did not re fuel and blew the tyre. The office staff were extremely helpful and charged me an appropriate balance to pay for the fuel and tyre. Would def recommend and use again… Read Full Review

“Reliable and great prices!”

Written on: 02-01-2018 by Wagner19

huge well done to these guys for great prices on car hire. Excellent communication with myself or directly with my clients. No hidden fees. Very reliable… Read Full Review

“Friendly firm ”

Written on: 07-02-2018 by Rich40

Flamenca cars were friendly, very helpful in a difficult situation, good value. If they were in other locations I would use them every time . I recommend them whole heartedly !!! Thanks to the team. New Forest… Read Full Review

“Great service”

Written on: 28-01-2018 by GordonDale

A breath of fresh Air in the ques and rip off culture in Spanish Car hire will defiantly use again… Read Full Review

“Excellent”

Written on: 06-04-2018 by SaniyahStuart

First time we used this company and from start to finish the service was excellent. Very professional and the staff really friendly. We had problems with our flight, but they made sure we had nothing to worry about. Our flight was diverted but they made sure a car was available. Dropping the car off was very efficient we will book with them again. Brilliant!!!… Read Full Review

“Fantastic meet and greet Alicante Airport ”

Written on: 11-03-2018 by JohnC1970

Nice company, the price you see is the price you pay. The meet and greet at Alicante Airport was very easy. Not the cheapest but you do pay for service. Will use you guys again. Easy online booking. The car I ordered was the car I was given… Read Full Review

“Just great”

Written on: 08-02-2018 by garywilkinson

If you are reading this and wondering who to rent a car from, forget the others and just use these guys (you will regret using others i promise you) Very well organised, genuine and put the others to shame. After a very bad experience with Firefly (i had to cancel my credit card to stop Firefly helping themselves to even more money) i really didn’t know who to trust. A friend who lives in Los Alcazares suggested i try Flamenca Cars so tentatively i did. All i can say is fantastic service, you… Read Full Review