Collecting your car
When leaving arrivals, go up one level, cross over the foot bridge towards the car park, FLAMENCA CARS staff, wearing a BLUE uniform will meet you next to the ticket machine. Please call us on 0034 661 086 403 once you reach security (if you do not have baggage) or at the baggage reclaim if you have luggage to advise our staff that you have arrived.
This will be their signal to drive your car to the car park. They do this last minute for you to avoid any extra airport parking duties to pay.
If on the very rare occasion they are not waiting for you, they won't be far away, so please wait next to the ticket machine for them.
On return of your car
Please call us on +34 604 259 262 when you are at the fuel station refueling your rental car before your return within 5 kms of the airport. This gives us 10 minutes notice to head up to the car park to ensure our staff in BLUE (FLAMENCA CARS) are waiting for you when you return.
Please follow the signs for the PUBLIC CAR PARK, this is the first car park on your left as you drive down the ramp. As you enter the car park, please go to the barrier on your FAR RIGHT, take a ticket and drive up to LEVEL 5, where you collected your car, our staff wearing a BLUE uniform with FLAMENCA CARS written on it will be waiting to take the car from you, then you can head on into departures.
Please contact 0034 604 259 262 if you are running early or later than your original stated drop of time.
It is the hirers responsibility to return the fuel on a full tank. Failure to do so, you will be charged refuelling cost and an administration fee of 25€.
Please return the car in a reasonable condition or the hirer will be charged for a full valet clean of 50€.
Please remember that you are required to refuel your vehicle within 5 kms of the airport.
Collecting your car
Our staff will be waiting for you next to the ticket machine and they will be wearing blue uniform with Flamenca Cars written on their front and back. Our staff will then show you to your car and talk you through both your car and your rental so please also have your driver’s licence ready for us.
On return of your car
Please remember to return your car at the times you stated on your booking, if you happen to be running late or early please just give us a call and let us know (0034) 603 394 790. As you may incur a €20 fee for retuning at the incorrect time.
As you are refuelling your car before returning, give us a call on the number above so our staff member can prepare for your arrival in the public car park.
You will need to follow the signs for the public car park, once inside the car park you will need to park your car in Zone B. If you are unable to see our staff member please call us on the Murcia telephone number that is located above and on your keyring. While you unload your luggage from the car our staff will check the fuel gauge to ensure the car is returned with a full tank.
After the fuel has been checked you will be able to make your way into the Airport to check-in and make your way into the departures lounge.
It is the hirers responsibility to return the fuel on a full tank, failure to do so you will be charged refuelling cost and administration fee of 25€.
Please return car in a reasonable condition or the hirer will be charged a full valet clean of 50€.
You are required to refuel your vehicle within 5 kms of the airport.
Written on: 06-04-2018 by SaniyahStuart
First time we used this company and from start to finish the service was excellent. Very professional and the staff really friendly. We had problems with our flight, but they made sure we had nothing to worry about. Our flight was diverted but they made sure a car was available. Dropping the car off was very efficient we will book with them again. Brilliant!!!… Read Full Review
Written on: 11-03-2018 by JohnC1970
Nice company, the price you see is the price you pay. The meet and greet at Alicante Airport was very easy. Not the cheapest but you do pay for service. Will use you guys again. Easy online booking. The car I ordered was the car I was given… Read Full Review
Written on: 27-06-2018 by Kimwillson
Just used Flamenca cars for the first time. I wished we had used them sooner for many previous trips. Very straight forward and transparent as well as easy to collect and return the car. There may appear to be cheaper rental advertised but once you get all the add ons when the car is collected, it makes Flamenca very good value. Won’t heaitate to use for our future trips… Read Full Review
Written on: 08-02-2018 by garywilkinson
If you are reading this and wondering who to rent a car from, forget the others and just use these guys (you will regret using others i promise you) Very well organised, genuine and put the others to shame. After a very bad experience with Firefly (i had to cancel my credit card to stop Firefly helping themselves to even more money) i really didn’t know who to trust. A friend who lives in Los Alcazares suggested i try Flamenca Cars so tentatively i did. All i can say is fantastic service, you… Read Full Review
Written on: 21-10-2019 by GuidoK52
Highly recommended. So easy to useet staff in concourse and was on the road in less than 10 mins. All very straightforward with absolutely no hidden extras. The car we had was a full spec Citroen C4 with 95k but felt like a brand new car (with less dents and scratches than a 1k Nissan Micra I had in the summer from Hertz). Great staff. So easy to use and return unlike the garbage you have to endure from other "reputable" hire car companies that try and rinse you for every penny. Give these guys… Read Full Review
Written on: 21-02-2018 by AdriennePugh1969
Collection of car was very quick and easy Vehicle was clean and tidy On return due to personal issues I was not able to return on time, did not re fuel and blew the tyre. The office staff were extremely helpful and charged me an appropriate balance to pay for the fuel and tyre. Would def recommend and use again… Read Full Review
Written on: 19-04-2019 by EamonnD
Finally a car hire firm that understand what the traveller wants, when a car is required. Met at their airport-no queueing, simple process. No need to worry about hidden extras etc when you return the car. Great clean cars. Will use again definitely… Read Full Review