Airport Info

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Alicante Car Hire Instructions - (0034) 602 570 983

Collecting your car

When leaving arrivals, go up one level, cross over the foot bridge towards the car park, FLAMENCA CARS staff, wearing a BLUE uniform will meet you next to the ticket machine. Please call us on 0034 602 570 983 once you reach security (if you do not have baggage) or at the baggage reclaim if you have luggage to advise our staff that you have arrived.
This will be their signal to drive your car to the car park. They do this last minute for you to avoid any extra airport parking duties to pay.
If on the very rare occasion they are not waiting for you, they won't be far away, so please wait next to the ticket machine for them.

 

On return of your car

Please call us on 0034 602 570 983 when you are at the fuel station refueling your rental car before your return within 5 kms of the airport. This gives us 10 minutes notice to head up to the car park to ensure our staff in BLUE (FLAMENCA CARS) are waiting for you when you return.

Please follow the signs for the PUBLIC CAR PARK, this is the first car park on your left as you drive down the ramp. As you enter the car park, please go to the barrier on your FAR RIGHT, take a ticket and drive up to LEVEL 5, where you collected your car, our staff wearing a BLUE uniform with FLAMENCA CARS written on it will be waiting to take the car from you, then you can head on into departures.

Please contact 0034 602 570 983 if you are running early or later than your original stated drop of time.

It is the hirers responsibility to return the fuel on a full tank. Failure to do so, you will be charged refuelling cost and an administration fee of 25€.

Please return the car in a reasonable condition or the hirer will be charged for a full valet clean of 50€.

Please remember that you are required to refuel your vehicle within 5 kms of the airport.


 

Murcia Car Hire Instructions - (0034) 603 394 790

Collecting your car

Our staff will be waiting for you next to the ticket machine and they will be wearing blue uniform with Flamenca Cars written on their front and back. Our staff will then show you to your car and talk you through both your car and your rental so please also have your driver’s licence ready for us.

 

On return of your car

Please remember to return your car at the times you stated on your booking, if you happen to be running late or early please just give us a call and let us know (0034) 603 394 790. As you may incur a €20 fee for retuning at the incorrect time.

As you are refuelling your car before returning, give us a call on the number above so our staff member can prepare for your arrival in the public car park.

You will need to follow the signs for the public car park, once inside the car park you will need to park your car in Zone B. If you are unable to see our staff member please call us on the Murcia telephone number that is located above and on your keyring. While you unload your luggage from the car our staff will check the fuel gauge to ensure the car is returned with a full tank.

After the fuel has been checked you will be able to make your way into the Airport to check-in and make your way into the departures lounge.

It is the hirers responsibility to return the fuel on a full tank, failure to do so you will be charged refuelling cost and administration fee of 25€.

Please return car in a reasonable condition or the hirer will be charged a full valet clean of 50€.

You are required to refuel your vehicle within 5 kms of the airport.

What customers say about us on trustpilot

Customer
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Star 5
27-05-2018 14:49
“First time with Flamenca Cars, it won't be our last! Great service, no hidden extras, plus baby seat and extra driver included in the cost as well as an onboard Satnav. Would highly recommend.“
Hands
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Star 5
25-05-2018 10:28
Hands reviewed Flamenca Cars
“Excellent service as always“
Customer
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Star 5
07-06-2018 12:17
“Couldn’t fault the service, car or price. So easy to pay, collect and return.“
Alison Wade
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Star 3
Star 4
Star 5
17-11-2018 08:03
“Excellent company. Easy to book. Great prices. Met at airport with a spotless/almost new car. No need to queue, no need to leave a large deposit. On our return we were met by the same friendly gentleman; just handed over the keys and straight into the departures area. Full-Full fuel policy, so we refilled the car just down the road from the airport. Will definitely be using regularly and recommending to others in our group.“
Mrs Watson
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Star 5
15-01-2019 14:45
“Excellent service! Very friendly, respond promptly to messages, good clean car, hire & return process is straightforward. 'Extra charges' policy is simple - you only pay for damage to tyre / key fob or if you don't refuel ('full to full'). The main reason for our 5* review is the way Flamenca staff helped to solve what could have been a big problem with our hire. Due to confusion when the new airport in Murcia opened, our car wasn't where we thought we were picking it up. Within a few minutes of 'Lucy' spotting the issue she had come up with a solution to get us to our car at the time planned. Best we have used without exception.“
Derrick Ross
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06-08-2019 08:04
“We have been renting cars in Spain (Alicante/Murcia region) for 9 years and without a doubt Flamenca Cars are simply the best car rental company! They make the whole process so simple and straight forward with no hidden costs! The price you're quoted is genuinely the price you pay! Unlike some car rental companies who rip you off with huge bills Flamenca Cars are completely transparent with prices. The service is excellent, friendly and very professional. They will go the extra mile to help a Customer! We have already rented with them this week and will again in two weeks (August 2019). We will be booking with them shortly for the fifth year in succession in August 2020! We highly recommend Flamenca Cars!“
Bernadette cook
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30-04-2018 13:31
“Excellent service from start to finish. We hired a car 17th-24th April and I honestly cannot fault the service. Staff were so lovely and the car was perfect. Car seat and booster were just what we needed also. We will definitely use flamenca cars in the future. Thank you“
Andy Alderson
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26-01-2019 19:57
“Very impressed, first time hired a car abroad and I thought it would take ages doing paperwork and the car would be basic. Really happy how friendly your staff where and how easy it was to pick up the car, get the keys and off you go. The car was well above the standard we were expecting (and the Sat Nav helped a lot). We will be coming out quite regularly now, so will friends and family and this is the only company we will recommend. Cheers.“
Steve C.
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19-05-2018 11:35
“We have used this company twice now. Second time there was a small issue when we had trouble contacting the guy on returning the car but all resolved in time for flight. Overall good company not over expensive and we will use again.“
jim andrews
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24-04-2019 20:33
“Least stress ever hiring a car, airport pickup/drop-off a breeze. Very good price, nice Citroën C3, good instant communication with office via WhatsApp and friendly staff. When we return to Spain, Flamenca Cars will be first port of call for our holiday wheels.“

What customers say about us on reviewcentre

“Car hire that goes that extra mile ”

Written on: 01-01-2018 by 82Ramos

When you want a service with lots of help at hand ,No Hidden costs ,Staff that care .Help at the end of line . Choose Flamenca cars for peace of mind . Only thing was mmm giving the car back I had to come home… Read Full Review

“Hassle free car hire”

Written on: 28-01-2018 by Lakeqb148

what a breath of fresh air... Having young children, we always prepare ourselves for the nightmare of collecting hire cars at Alicante, we couldn’t have asked for a better service with Flamenca Cars. The price we were quoted was the actual price, inclusive of insurance and child seat. Such a change from the usual hidden extras. No messing about when we arrived, contacted the number at baggage claim and the car was waiting for us. Exactly the same high standard of service when we… Read Full Review

“Excellent”

Written on: 06-04-2018 by SaniyahStuart

First time we used this company and from start to finish the service was excellent. Very professional and the staff really friendly. We had problems with our flight, but they made sure we had nothing to worry about. Our flight was diverted but they made sure a car was available. Dropping the car off was very efficient we will book with them again. Brilliant!!!… Read Full Review

“We wouldn’t use anybody else”

Written on: 30-12-2017 by raywalsh

We have flown to Murcia for our holidays for many years and hirred a car each time. We had mixed results over the years with other suppliers, from total rip with upsales by staff at collection point to being ripped off after our return, with claims for damage that never happened. This year we decided to give Flamenca a go, they were excellent, very nice guy met us with the car, no delays, no attempt at ripping us off with their upsales, price was exactly as quoted and pre payed for. Car… Read Full Review

“Friendly firm ”

Written on: 07-02-2018 by Rich40

Flamenca cars were friendly, very helpful in a difficult situation, good value. If they were in other locations I would use them every time . I recommend them whole heartedly !!! Thanks to the team. New Forest… Read Full Review

“Fantastic Service ”

Written on: 23-02-2018 by 122Harding

They deliver the car to you at the arrivals so no looking around for Rep or cab. This beats the service at MiamI… Read Full Review

“Excellent Service Every Time”

Written on: 02-08-2018 by Hilliebilly

I have used Flamenca Cars for a number of years now and every time the service has been excellent. No waiting around, their representative is always there with the car and we are on the road within 10 minutes of landing… Read Full Review

“Reliable and great prices!”

Written on: 02-01-2018 by Wagner19

huge well done to these guys for great prices on car hire. Excellent communication with myself or directly with my clients. No hidden fees. Very reliable… Read Full Review

“Fantastic in the the time of disaster. ”

Written on: 29-09-2019 by Raine999

This company is FANTASTIC having read some of the dreadful reviews of the other companies at Corvera airport I cancelled a booking I had made and trusted the positive reviews that Flamenca cars had. It cost more than the previous booking but my goodness it was worth it. Apart from tyres all insurance is included in the price, no add ons at the airport. Flamenca representative was waiting and we were out of the airport 5 minutes later in our SEAT car, all was well until the last day of our visit… Read Full Review

“Brilliant service ”

Written on: 21-02-2018 by AdriennePugh1969

Collection of car was very quick and easy Vehicle was clean and tidy On return due to personal issues I was not able to return on time, did not re fuel and blew the tyre. The office staff were extremely helpful and charged me an appropriate balance to pay for the fuel and tyre. Would def recommend and use again… Read Full Review