Airport Info

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Alicante Car Hire Instructions - (0034) 602 570 983

Collecting your car

When leaving arrivals, go up one level, cross over the foot bridge towards the car park, FLAMENCA CARS staff, wearing a BLUE uniform will meet you next to the ticket machine. Please call us on 0034 602 570 983 once you reach security (if you do not have baggage) or at the baggage reclaim if you have luggage to advise our staff that you have arrived.
This will be their signal to drive your car to the car park. They do this last minute for you to avoid any extra airport parking duties to pay.
If on the very rare occasion they are not waiting for you, they won't be far away, so please wait next to the ticket machine for them.

 

On return of your car

Please call us on 0034 602 570 983 when you are at the fuel station refueling your rental car before your return within 5 kms of the airport. This gives us 10 minutes notice to head up to the car park to ensure our staff in BLUE (FLAMENCA CARS) are waiting for you when you return.

Please follow the signs for the PUBLIC CAR PARK, this is the first car park on your left as you drive down the ramp. As you enter the car park, please go to the barrier on your FAR RIGHT, take a ticket and drive up to LEVEL 5, where you collected your car, our staff wearing a BLUE uniform with FLAMENCA CARS written on it will be waiting to take the car from you, then you can head on into departures.

Please contact 0034 602 570 983 if you are running early or later than your original stated drop of time.

It is the hirers responsibility to return the fuel on a full tank. Failure to do so, you will be charged refuelling cost and an administration fee of 25€.

Please return the car in a reasonable condition or the hirer will be charged for a full valet clean of 50€.

Please remember that you are required to refuel your vehicle within 5 kms of the airport.


 

Murcia Car Hire Instructions - (0034) 603 394 790

Collecting your car

Our staff will be waiting for you next to the ticket machine and they will be wearing blue uniform with Flamenca Cars written on their front and back. Our staff will then show you to your car and talk you through both your car and your rental so please also have your driver’s licence ready for us.

 

On return of your car

Please remember to return your car at the times you stated on your booking, if you happen to be running late or early please just give us a call and let us know (0034) 603 394 790. As you may incur a €20 fee for retuning at the incorrect time.

As you are refuelling your car before returning, give us a call on the number above so our staff member can prepare for your arrival in the public car park.

You will need to follow the signs for the public car park, once inside the car park you will need to park your car in Zone B. If you are unable to see our staff member please call us on the Murcia telephone number that is located above and on your keyring. While you unload your luggage from the car our staff will check the fuel gauge to ensure the car is returned with a full tank.

After the fuel has been checked you will be able to make your way into the Airport to check-in and make your way into the departures lounge.

It is the hirers responsibility to return the fuel on a full tank, failure to do so you will be charged refuelling cost and administration fee of 25€.

Please return car in a reasonable condition or the hirer will be charged a full valet clean of 50€.

You are required to refuel your vehicle within 5 kms of the airport.

What customers say about us on trustpilot

Julie Marie Allen Griffiths
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13-05-2018 10:49
“We have been using Flamenca Cars for a few years now. Excellent service and a great choice of cars. No waiting when you arrive as all the paperwork is done online before you go. You ring them once you've collected your luggage and they are just minutes away. No queuing for hours at a car hire desk!“
Guy Kendrick
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Star 5
21-10-2019 10:34
“Highly recommended. So easy to use. Met staff in concourse and was on the road in about 5 mins. All very straightforward with absolutely no hidden extras. The car we had was a full spec Citroen C4 with 95k however felt like a brand new car (with less dents and scratches than a brand new 1k Nissan Micra I had in the summer from Hertz). Don't be fooled by the big hire car companies in Spain who are now truely on the rip-off-the-public bandwagon. Great staff. So easy to use and return unlike the garbage you have to endure from other "reputable" hire car companies that try and rinse you for every penny. Give these guys a try. I guarantee you'll be back. Superb. My pick up was Murcia Corvera airport but they also do Alicante. I hope they have the support to he able to expand other Spanish airports. Guy K, Leicestershire.Edited for sausage fingers****“
Andy Alderson
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26-01-2019 19:57
“Very impressed, first time hired a car abroad and I thought it would take ages doing paperwork and the car would be basic. Really happy how friendly your staff where and how easy it was to pick up the car, get the keys and off you go. The car was well above the standard we were expecting (and the Sat Nav helped a lot). We will be coming out quite regularly now, so will friends and family and this is the only company we will recommend. Cheers.“
Steve C.
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19-05-2018 11:35
“We have used this company twice now. Second time there was a small issue when we had trouble contacting the guy on returning the car but all resolved in time for flight. Overall good company not over expensive and we will use again.“
Alison Wade
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17-11-2018 08:03
“Excellent company. Easy to book. Great prices. Met at airport with a spotless/almost new car. No need to queue, no need to leave a large deposit. On our return we were met by the same friendly gentleman; just handed over the keys and straight into the departures area. Full-Full fuel policy, so we refilled the car just down the road from the airport. Will definitely be using regularly and recommending to others in our group.“
Mrs Watson
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15-01-2019 14:45
“Excellent service! Very friendly, respond promptly to messages, good clean car, hire & return process is straightforward. 'Extra charges' policy is simple - you only pay for damage to tyre / key fob or if you don't refuel ('full to full'). The main reason for our 5* review is the way Flamenca staff helped to solve what could have been a big problem with our hire. Due to confusion when the new airport in Murcia opened, our car wasn't where we thought we were picking it up. Within a few minutes of 'Lucy' spotting the issue she had come up with a solution to get us to our car at the time planned. Best we have used without exception.“
Bernadette cook
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30-04-2018 13:31
“Excellent service from start to finish. We hired a car 17th-24th April and I honestly cannot fault the service. Staff were so lovely and the car was perfect. Car seat and booster were just what we needed also. We will definitely use flamenca cars in the future. Thank you“
Customer
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07-06-2018 12:17
“Couldn’t fault the service, car or price. So easy to pay, collect and return.“
customer
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24-10-2018 07:23
“Always easy to use good service“
Petertablet Tablet
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28-03-2018 10:31
“It is a good company, with an open communication and the price you are quoted is the price you pay! No deposit and hidden extra's, new beautifull cars and best of all very friendly staff!“

What customers say about us on reviewcentre

“Reliable and great prices!”

Written on: 02-01-2018 by Wagner19

huge well done to these guys for great prices on car hire. Excellent communication with myself or directly with my clients. No hidden fees. Very reliable… Read Full Review

“Great service”

Written on: 28-01-2018 by GordonDale

A breath of fresh Air in the ques and rip off culture in Spanish Car hire will defiantly use again… Read Full Review

“Brilliant service no messing”

Written on: 21-10-2019 by GuidoK52

Highly recommended. So easy to useet staff in concourse and was on the road in less than 10 mins. All very straightforward with absolutely no hidden extras. The car we had was a full spec Citroen C4 with 95k but felt like a brand new car (with less dents and scratches than a 1k Nissan Micra I had in the summer from Hertz). Great staff. So easy to use and return unlike the garbage you have to endure from other "reputable" hire car companies that try and rinse you for every penny. Give these guys… Read Full Review

“Just used Flamenca cars for the first time. I wished...”

Written on: 27-06-2018 by Kimwillson

Just used Flamenca cars for the first time. I wished we had used them sooner for many previous trips. Very straight forward and transparent as well as easy to collect and return the car. There may appear to be cheaper rental advertised but once you get all the add ons when the car is collected, it makes Flamenca very good value. Won’t heaitate to use for our future trips… Read Full Review

“Excellent”

Written on: 06-04-2018 by SaniyahStuart

First time we used this company and from start to finish the service was excellent. Very professional and the staff really friendly. We had problems with our flight, but they made sure we had nothing to worry about. Our flight was diverted but they made sure a car was available. Dropping the car off was very efficient we will book with them again. Brilliant!!!… Read Full Review

“Fantastic in the the time of disaster. ”

Written on: 29-09-2019 by Raine999

This company is FANTASTIC having read some of the dreadful reviews of the other companies at Corvera airport I cancelled a booking I had made and trusted the positive reviews that Flamenca cars had. It cost more than the previous booking but my goodness it was worth it. Apart from tyres all insurance is included in the price, no add ons at the airport. Flamenca representative was waiting and we were out of the airport 5 minutes later in our SEAT car, all was well until the last day of our visit… Read Full Review

“Friendly firm ”

Written on: 07-02-2018 by Rich40

Flamenca cars were friendly, very helpful in a difficult situation, good value. If they were in other locations I would use them every time . I recommend them whole heartedly !!! Thanks to the team. New Forest… Read Full Review

“Excellent service and process”

Written on: 19-04-2019 by EamonnD

Finally a car hire firm that understand what the traveller wants, when a car is required. Met at their airport-no queueing, simple process. No need to worry about hidden extras etc when you return the car. Great clean cars. Will use again definitely… Read Full Review

“Hassle free car hire”

Written on: 28-01-2018 by Lakeqb148

what a breath of fresh air... Having young children, we always prepare ourselves for the nightmare of collecting hire cars at Alicante, we couldn’t have asked for a better service with Flamenca Cars. The price we were quoted was the actual price, inclusive of insurance and child seat. Such a change from the usual hidden extras. No messing about when we arrived, contacted the number at baggage claim and the car was waiting for us. Exactly the same high standard of service when we… Read Full Review

“Fantastic Service ”

Written on: 23-02-2018 by 122Harding

They deliver the car to you at the arrivals so no looking around for Rep or cab. This beats the service at MiamI… Read Full Review