Our meeting point is at the Information Desk, to your right in arrivals. FLAMENCA CARS staff, wearing a BLUE uniform will meet you there.
Collecting your car
FLAMENCA CARS staff, wearing a BLUE uniform will meet you in arrivals at the Information Desk to your right. Once you reach baggage reclaim please give FLAMENCA CARS staff a call to advise you are there on 0034 602 570 983.
This will be their signal to drive your car to the car park. They do this last minute for you to avoid any extra airport parking duties to pay.
A member of our staff wearing a BLUE uniform with FLAMENCA CARS written on it will meet you at the information desk and take your to your car. If on the very rare occasion they are not waiting for you as you come through the sliding doors, they won´t be far away, so please wait there for them.
Returning your car
On return of your car please call us on 0034 602 570 983 when you are at the fuel station refueling your rental car before your return within 5 kms of the airport. This gives us 10 minutes notice to head up to the car park to ensure our staff in BLUE (FLAMENCA CARS) are waiting for you when you return.
Our return drop off point is the same place as your collection point. Please follow the signs for the PUBLIC CAR PARK, this is the first car park on your left as you drive down the ramp. As you enter the car park, please go to the barrier on your FAR RIGHT, take a ticket and drive up to LEVEL 5, where you collected your car, our staff wearing a BLUE unifrom with FLAMENCA CARS written on it will be waiting to take the car from you, then you can head on into departures.
Please contact 0034 602 570 983 if you are running early or later than your original stated drop of time.
It is the hirers responsability to return the fuel on a full tank. Failure to do so, you will be charged refueling cost and an administration fee of 25€.
Please return the car in a reasonable condition or the hirer will be charged for a full valet clean of 50€.
Please remember that you are required to refuel your vehicle within 5 kms of the airport.
As you walk through arrivals we will be stood by the information desk. Our staff will be waiting there inside for you and they will be wearing blue uniform with Flamenca Cars written on their front and back. Our staff will then show you to your car and talk you through both your car and your rental so please also have your driver’s licence ready for us.
Please remember to return your car at the times you stated on your booking, if you happen to be running late or early please just give us a call and let us know (0034) 603 394 790. As you may incur a €20 fee for retuning at the incorrect time.
As you are refueling your car before returning, give us a call on the number above so our staff member can prepare for your arrival in the public car park.
You will need to follow the signs for the public car park, one inside the car park you will need to park your car in Section A. If you are unable to see our staff member please call us on the Murcia telephone number that is located above and on your keyring. While you unload your luggage from the car our staff will check the fuel gauge to ensure the car is returned with a full tank.
After the fuel has been checked you then be able to make your way into the Airport to check-in and make your way into the departures lounge.
It is the hirers responsibility to return the fuel on a full tank, failure to do so you will be charged refuelling cost and administration fee of 25€.
Please return car in a reasonable condition or the hirer will be charged a full valet clean of 50€.
You are required to refuel your vehicle within 5 kms of the airport.
Written on: 27-06-2018 by Kimwillson
Just used Flamenca cars for the first time. I wished we had used them sooner for many previous trips. Very straight forward and transparent as well as easy to collect and return the car. There may appear to be cheaper rental advertised but once you get all the add ons when the car is collected, it makes Flamenca very good value. Won’t heaitate to use for our future trips… Read Full Review
Written on: 02-08-2018 by Hilliebilly
I have used Flamenca Cars for a number of years now and every time the service has been excellent. No waiting around, their representative is always there with the car and we are on the road within 10 minutes of landing… Read Full Review
Written on: 26-09-2018 by Archer178
Before hiring a car in Spain. We undertook quite an amount of research. Resultant in which through their website we asked Flamecacars SL a number of questions. Their extremely timely responses, were helpful informative and offered advice to resolve any issues we had. Given their patience and responses. We are of the opinion, that they are indeed a company with such an excellence and honesty, is whom we what to hire a vehicle from… Read Full Review
Written on: 08-02-2018 by garywilkinson
If you are reading this and wondering who to rent a car from, forget the others and just use these guys (you will regret using others i promise you) Very well organised, genuine and put the others to shame. After a very bad experience with Firefly (i had to cancel my credit card to stop Firefly helping themselves to even more money) i really didn’t know who to trust. A friend who lives in Los Alcazares suggested i try Flamenca Cars so tentatively i did. All i can say is fantastic service, you… Read Full Review
Written on: 21-02-2018 by AdriennePugh1969
Collection of car was very quick and easy Vehicle was clean and tidy On return due to personal issues I was not able to return on time, did not re fuel and blew the tyre. The office staff were extremely helpful and charged me an appropriate balance to pay for the fuel and tyre. Would def recommend and use again… Read Full Review
Written on: 19-04-2019 by EamonnD
Finally a car hire firm that understand what the traveller wants, when a car is required. Met at their airport-no queueing, simple process. No need to worry about hidden extras etc when you return the car. Great clean cars. Will use again definitely… Read Full Review