Airport Info

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Alicante Car Hire Instructions - (0034) 602 570 983

Meeting point
Our meeting point is at the Information Desk, to your right in arrivals. FLAMENCA CARS staff, wearing a BLUE uniform will meet you there.

 

Collecting your car
FLAMENCA CARS staff, wearing a BLUE uniform will meet you in arrivals at the Information Desk to your right.  Once you reach baggage reclaim please give FLAMENCA CARS staff a call to advise you are there on 0034 602 570 983.
This will be their signal to drive your car to the car park. They do this last minute for you to avoid any extra airport parking duties to pay. 
A member of our staff wearing a BLUE uniform with FLAMENCA CARS written on it will meet you at the information desk and take your to your car. If on the very rare occasion they are not waiting for you as you come through the sliding doors, they won´t be far away, so please wait there for them.

 

Returning your car
On return of your car please call us on 0034 602 570 983 when you are at the fuel station refueling your rental car before your return within 5 kms of the airport. This gives us 10 minutes notice to head up to the car park to ensure our staff in BLUE (FLAMENCA CARS) are waiting for you when you return.

Our return drop off point is the same place as your collection point. Please follow the signs for the PUBLIC CAR PARK, this is the first car park on your left as you drive down the ramp.  As you enter the car park, please go to the barrier on your FAR RIGHT, take a ticket and drive up to LEVEL 5, where you collected your car, our staff wearing a BLUE unifrom with FLAMENCA CARS written on it will be waiting to take the car from you, then you can head on into departures.

Please contact 0034 602 570 983 if you are running early or later than your original stated drop of time.

It is the hirers responsability to return the fuel on a full tank. Failure to do so, you will be charged refueling cost and an administration fee of 25€.

Please return the car in a reasonable condition or the hirer will be charged for a full valet clean of 50€.

Please remember that you are required to refuel your vehicle within 5 kms of the airport.


 

Murcia Car Hire Instructions - (0034) 603 394 790

Meeting Point

As you walk through arrivals we will be stood by the information desk. Our staff will be waiting there inside for you and they will be wearing blue uniform with Flamenca Cars written on their front and back. Our staff will then show you to your car and talk you through both your car and your rental so please also have your driver’s licence ready for us.

 

Returning Point

Please remember to return your car at the times you stated on your booking, if you happen to be running late or early please just give us a call and let us know (0034) 603 394 790. As you may incur a €20 fee for retuning at the incorrect time.

As you are refueling your car before returning, give us a call on the number above so our staff member can prepare for your arrival in the public car park.

You will need to follow the signs for the public car park, one inside the car park you will need to park your car in Section A. If you are unable to see our staff member please call us on the Murcia telephone number that is located above and on your keyring. While you unload your luggage from the car our staff will check the fuel gauge to ensure the car is returned with a full tank.

After the fuel has been checked you then be able to make your way into the Airport to check-in and make your way into the departures lounge.

It is the hirers responsibility to return the fuel on a full tank, failure to do so you will be charged refuelling cost and administration fee of 25€. 

Please return car in a reasonable condition or the hirer will be charged a full valet clean of 50€. 

You are required to refuel your vehicle within 5 kms of the airport. 

What customers say about us on trustpilot

NickyG
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11-04-2018 09:48
“Excellent customer service, vehicles and prices. I wouldn’t hesistate to recommend either their car hire to guests at our villa. An easy 5 star rating.“
Derrick Ross
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Star 5
06-08-2019 08:04
“We have been renting cars in Spain (Alicante/Murcia region) for 9 years and without a doubt Flamenca Cars are simply the best car rental company! They make the whole process so simple and straight forward with no hidden costs! The price you're quoted is genuinely the price you pay! Unlike some car rental companies who rip you off with huge bills Flamenca Cars are completely transparent with prices. The service is excellent, friendly and very professional. They will go the extra mile to help a Customer! We have already rented with them this week and will again in two weeks (August 2019). We will be booking with them shortly for the fifth year in succession in August 2020! We highly recommend Flamenca Cars!“
customer
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24-10-2018 07:23
“Always easy to use good service“
Bernadette cook
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30-04-2018 13:31
“Excellent service from start to finish. We hired a car 17th-24th April and I honestly cannot fault the service. Staff were so lovely and the car was perfect. Car seat and booster were just what we needed also. We will definitely use flamenca cars in the future. Thank you“
Adam storer
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30-10-2019 20:22
“This was our first time using flamenca cars. The whole process was straight forward and very easy from booking, to collecting the car and then returning it. All of the paperwork was clear and easy to understand. The car was clean and in excellent condition. During our stay we had a delay to our flight, the Flamenca cars representative was very accommodating in allowing us to amend our drop off day and time at very short notice. I would definitely recommend them and will use them again the next time.“
George
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28-03-2018 15:00
“I travel alot and have to use a wide range of car rental and airport transfer companies... these guys really are the best there is... from their friendly staff to there impeccable time keeping these guys are secong to none. I will definitely be recommending you to friends and colleagues. Thanks again!“
jim andrews
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24-04-2019 20:33
“Least stress ever hiring a car, airport pickup/drop-off a breeze. Very good price, nice Citroën C3, good instant communication with office via WhatsApp and friendly staff. When we return to Spain, Flamenca Cars will be first port of call for our holiday wheels.“
Steve C.
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19-05-2018 11:35
“We have used this company twice now. Second time there was a small issue when we had trouble contacting the guy on returning the car but all resolved in time for flight. Overall good company not over expensive and we will use again.“
Maria
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07-02-2019 13:29
Maria reviewed Flamenca Cars
“Used for a number of years excellent service, cars run well and they meet you with the keys no queues what’s not to like keep up the good work“
Hands
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25-05-2018 10:28
Hands reviewed Flamenca Cars
“Excellent service as always“

What customers say about us on reviewcentre

“Just used Flamenca cars for the first time. I wished...”

Written on: 27-06-2018 by Kimwillson

Just used Flamenca cars for the first time. I wished we had used them sooner for many previous trips. Very straight forward and transparent as well as easy to collect and return the car. There may appear to be cheaper rental advertised but once you get all the add ons when the car is collected, it makes Flamenca very good value. Won’t heaitate to use for our future trips… Read Full Review

“Excellent Service Every Time”

Written on: 02-08-2018 by Hilliebilly

I have used Flamenca Cars for a number of years now and every time the service has been excellent. No waiting around, their representative is always there with the car and we are on the road within 10 minutes of landing… Read Full Review

“GRATITUDE ”

Written on: 26-09-2018 by Archer178

Before hiring a car in Spain. We undertook quite an amount of research. Resultant in which through their website we asked Flamecacars SL a number of questions. Their extremely timely responses, were helpful informative and offered advice to resolve any issues we had. Given their patience and responses. We are of the opinion, that they are indeed a company with such an excellence and honesty, is whom we what to hire a vehicle from… Read Full Review

“Fantastic Service ”

Written on: 23-02-2018 by 122Harding

They deliver the car to you at the arrivals so no looking around for Rep or cab. This beats the service at MiamI… Read Full Review

“Just great”

Written on: 08-02-2018 by garywilkinson

If you are reading this and wondering who to rent a car from, forget the others and just use these guys (you will regret using others i promise you) Very well organised, genuine and put the others to shame. After a very bad experience with Firefly (i had to cancel my credit card to stop Firefly helping themselves to even more money) i really didn’t know who to trust. A friend who lives in Los Alcazares suggested i try Flamenca Cars so tentatively i did. All i can say is fantastic service, you… Read Full Review

“Reliable and great prices!”

Written on: 02-01-2018 by Wagner19

huge well done to these guys for great prices on car hire. Excellent communication with myself or directly with my clients. No hidden fees. Very reliable… Read Full Review

“Friendly firm ”

Written on: 07-02-2018 by Rich40

Flamenca cars were friendly, very helpful in a difficult situation, good value. If they were in other locations I would use them every time . I recommend them whole heartedly !!! Thanks to the team. New Forest… Read Full Review

“Brilliant service ”

Written on: 21-02-2018 by AdriennePugh1969

Collection of car was very quick and easy Vehicle was clean and tidy On return due to personal issues I was not able to return on time, did not re fuel and blew the tyre. The office staff were extremely helpful and charged me an appropriate balance to pay for the fuel and tyre. Would def recommend and use again… Read Full Review

“Excellent service and process”

Written on: 19-04-2019 by EamonnD

Finally a car hire firm that understand what the traveller wants, when a car is required. Met at their airport-no queueing, simple process. No need to worry about hidden extras etc when you return the car. Great clean cars. Will use again definitely… Read Full Review

“Car hire that goes that extra mile ”

Written on: 01-01-2018 by 82Ramos

When you want a service with lots of help at hand ,No Hidden costs ,Staff that care .Help at the end of line . Choose Flamenca cars for peace of mind . Only thing was mmm giving the car back I had to come home… Read Full Review